Attitude:
· Refers
to one’s opinions, feelings and perceptions regarding certain issues.
EXAMPLES
(a)
The
employer is unsympathetic towards his foreign workers.
(b)
The
speaker shows a caring attitude towards the less fortunate.
Role:
· Refers
to the position of a person in a particular situation and the degree he is
involved in or the duty which someone is expected to perform.
EXAMPLES
(a)
Hashim
was put on trial for his role in the anti-government demonstration.
(b)
The
role of the local authorities is to provide adequate housing facilities for
everyone.
Relationship
· Refers
to the relationship between two people or two groups of people and how they behave and feel towards each other.
EXAMPLES
(a)
Gowri
and Ross are cousins.
(b)
Malaysian
has a friendly and cordial relationship with all her neighbours.
PRACTICE
1
Listen
to a talk and answer the following question.
“More often than not it is a cry that
goes unheeded by society”. This shows that the speaker has a _________________________ attitude towards suicide victims.
A
caring
B
frustrated
C
indifferent
D
sympathetic
PRACTICE
2
Listen
to a telephone message and answer the following question. What
is the relationship between Marie and Rozario?
A
Landlord-Tenant
B
Author-Narrator
C
Proprietor-Client
D
Supplier-Customer
PRACTICE
3
Listen
to a telephone conversation and answer the following question. Which
of the following is NOT a role of a tourist guide?
A
Taking tourists to places of interest
B
Helping tourists to arrange for city tours
C
Providing information regarding the tour
D
Providing help in dealing with personal problems
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